What does "Medical-grade" mean?

Here's the honest answer: it isn't an official category. There's no legal definition, so brands can use the phrase however they like. In practice it usually signals a product with a higher concentration of active ingredients, sold through clinics or professionals, and often developed with skin specialists.

That can be a good sign, but it isn't a guarantee. Look past the label to the ingredients list, the strength of the active, and whether the brand shares its testing or research.

What are skincare actives?

Actives are ingredients that do something specific to the skin, such as speeding up renewal, brightening, or calming breakouts. The most popular ones are:

  • Retinol (vitamin A): Supports cell turnover and is widely used for fine lines, uneven texture and breakouts. Start low and slow, as it can cause dryness and irritation.

  • Vitamin C: An antioxidant that helps brighten skin and even out tone. Best used in the morning under SPF.

  • Niacinamide (vitamin B3): A gentle all-rounder that supports the skin barrier and can help with oiliness and redness. It suits most skin types.

  • AHAs (e.g. glycolic, lactic acid): Chemical exfoliants that smooth rough texture and dullness.

  • BHA (salicylic acid): Works inside pores, so it's popular for blackheads and congestion.

  • Azelaic acid: Helps with redness, uneven tone and breakouts, and is often well tolerated.

  • Peptides: Support hydration and skin firmness with a low risk of irritation.

    Stronger isn't always better

    A higher percentage doesn't automatically mean better results. Irritation, redness, peeling and a damaged skin barrier are common when people use too much too soon. Retinol strength is regulated, and stronger retinoids such as tretinoin are prescription-only, which reflects how potent these ingredients can be.

    How to introduce an active safely

    1. Add one at a time. Introduce a single new active and give it a few weeks before adding another.

    2. Patch test first. Try a small amount on your inner arm or behind your ear for 24 hours.

    3. Start slowly. Use it two or three nights a week, then build up if your skin is comfortable.

    4. Moisturise. Support your barrier with a good moisturiser, especially with retinol or exfoliating acids.

    5. Wear SPF every day. Many actives make skin more sensitive to the sun, so daily SPF 30 or higher is essential.

Who should be cautious?

If you're pregnant or breastfeeding, some actives, especially retinoids, aren't recommended, so check with your GP or pharmacist first. If you have eczema, rosacea, very sensitive skin, or a condition like persistent acne, speak to your GP or a dermatologist before starting anything strong.

Where a professional facial fits in

A facial isn't a substitute for a dermatologist, but a skilled therapist can assess your skin type, cleanse and exfoliate properly, hydrate, and help you understand which ingredients suit you before you invest in a full routine. It's a good way to reset skin that's been over-treated at home.

A close-up of a microneedling device being used on a client's forehead during a Dr. Barbara Sturm Super Anti-Ageing Facial, delivered by a gloved practitioner.
Dr Barbara Sturm Super Anti-Ageing Facial with microneedling